Payment Assistance
Get Help Paying Your Energy Bill
NorthWestern Energy customers have access to many programs and resources to get help in paying your bill.
Montana: 888-467-2669
South Dakota/Nebraska: 800-245-6977
We can assist you in creating a payment arrangement, extending your due date, or helping you find other assistance options in your area. Please reach out before your bill’s due date.
Energy Assistance in Montana
The Montana Department of Health and Human Services offers low income home energy, water and weatherization assistance programs.
Energy Assistance in Nebraska
Nebraska's Low Income Home Energy Assistance Program (LIHEAP) provides financial assistance to offset the costs of heating and cooling.
Energy Assistance in South Dakota
The South Dakota Department of Social Services offers low-income energy assistance and weatherization assistance.
Get Help Paying Your Energy Bill
We sat down with Sandra, who recently received energy assistance that has helped her keep up with the challenges of the winter heating season. She explains the process and how it worked for her. PLEASE NOTE: assistance varies by state.